Terms and Conditions

Last updated: July 2026

Welcome to the Tenant Ready Property Refresh Services website.

By accessing this website or using our services, you agree to the following Terms & Conditions. If you do not agree with these terms, please do not use our website or services.


About Us

Tenant Ready Property Refresh Services provides professional property preparation services for landlords, letting agents and property investors throughout Warwickshire and the surrounding areas.

Our services include, but are not limited to:

  • End of Tenancy Deep Cleaning
  • Full Internal Property Refresh
  • Tenant Room Refresh
  • Garden & Entrance Refresh

Quotes & Estimates

All quotations are provided free of charge unless otherwise stated.

Quotes are based on the information available at the time of inspection or enquiry.

If additional work is required due to the property’s condition or circumstances that were not visible during the original assessment, we will discuss this with the customer before carrying out any extra work.


Bookings

Bookings are confirmed only after both parties have agreed on the scope of work and the appointment date.

We reserve the right to refuse or cancel bookings where necessary.


Payments

Payment terms will be agreed before work begins.

Unless otherwise agreed in writing, payment is due upon completion of the agreed services.

Late payments may result in additional charges where permitted by law.


Customer Responsibilities

Customers are responsible for:

  • Providing safe access to the property.
  • Ensuring utilities such as electricity and water are available where required.
  • Removing valuable or personal belongings before work begins.
  • Informing us of any known hazards or issues within the property.

Waste Removal

Tenant Ready Property Refresh Services does not provide waste collection or disposal services.

If a significant amount of waste is expected, customers are responsible for arranging an appropriate skip or waste collection before work begins.

Where agreed, our team may organise and load waste into the customer’s skip during the service.


Service Limitations

Our services are cosmetic property preparation only.

We do not provide:

  • Structural building work
  • Plumbing
  • Electrical work
  • Roofing
  • Kitchen or bathroom installation
  • Flooring installation
  • Wallpaper installation or removal
  • Window or door replacement
  • Major renovations

Any additional work outside our service scope may require a specialist contractor.


Property Condition

While every effort is made to achieve the highest standard possible, results may vary depending on the age and condition of the property.

Existing damage, permanent staining or structural defects may affect the final appearance.


Liability

We maintain appropriate care while working on your property.

However, we cannot accept responsibility for:

  • Existing damage
  • Hidden defects
  • Issues outside the agreed scope of work
  • Delays caused by circumstances beyond our reasonable control

Nothing within these Terms & Conditions limits any legal rights that cannot be excluded under UK law.


Cancellations

If you need to cancel or reschedule an appointment, please provide as much notice as possible.

We reserve the right to charge for cancellations made at short notice where costs have already been incurred.


Website Content

The content on this website is provided for general information only.

While we make reasonable efforts to keep information accurate and up to date, we do not guarantee that all content is complete, accurate or current.


Intellectual Property

All website content, including text, logos, graphics and images, remains the property of Tenant Ready Property Refresh Services unless otherwise stated.

Content may not be copied, reproduced or distributed without prior written permission.


Links to Other Websites

Our website may include links to third-party websites.

We are not responsible for the content, policies or practices of external websites.


Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts of England and Wales.


Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Tenant Ready Property Refresh Services